Live an Incredible Experience in Xcaret and Xel Ha for 2Days
Overview
Discover the best of the Riviera Maya with Xel-Há and Xcaret—two iconic parks offering a perfect mix of adventure, culture, and nature. At Xel-Há, snorkel in crystal-clear cenotes, float down a lush jungle river, or leap from the Cliff of Courage. Enjoy zip-lines, tropical marine life, and unlimited food and drinks, ideal for families and thrill-seekers alike.
Then dive into Mexico’s heritage at Xcaret, where underground rivers, vibrant wildlife, and cultural shows await. Experience the spectacular México Espectacular, explore Mayan traditions, and swim in sacred caves. As night falls, enjoy dazzling performances like the ancient Pok-Ta-Pok ball game.
Together, these parks offer the ultimate escape—one for aquatic fun and relaxation, the other for rich cultural immersion. Whether you're after excitement, serenity, or discovery, Xel-Há and Xcaret deliver an unforgettable Riviera Maya adventure.
What's Included
- Lunch
- Roundtrip transportation in a bus with air conditioning.
- 2 tours in Different days: Xcaret and Xel Ha
- Xcaret México's Spectacular presentation.
- Snorkeling gear (refundable deposit of $10 USD), Water activities in three underground rivers
- Dinner in the night in xcaret
- Another e activities with extra cost in the park ( Xpa , Speedboat with 360-degree turns in xcaret)
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum AvenueThe pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service
What To Expect
Xcaret
1 Stop
Xel Ha Park
1 Stop
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Bring your swimsuit, towels and extra clothes.
- Wear comfortable clothes and shoes.
- Use sunglasses and biodegradable sunscreen and insect repellent.
- In Xcaret is included softdrinks in the buffete and only one beer per adult
- Children of 4 years old or below will travel for free sitting on lap
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- Children under 12 years of age and over 4.5 ft tall must present an ID to verify their age
- It is not possible to make date changes on the same day of your visit.
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green City Boat Tours purchase receipt.
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- This tour/activity will have a maximum of 45 travelers
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Live an Incredible Experience in Xcaret and Xel Ha for 2Days?
Cancellation Policy
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Activity code: C-153361P81
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from City Boat Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch.
- Roundtrip transportation in a bus with air conditioning.
- 2 tours in Different days: Xcaret and Xel Ha.
- Xcaret México's Spectacular presentation.
- Snorkeling gear (refundable deposit of $10 USD), Water activities in three underground rivers.
- Dinner in the night in xcaret.
- Another e activities with extra cost in the park ( Xpa , Speedboat with 360-degree turns in xcaret).
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Live an Incredible Experience in Xcaret and Xel Ha for 2Days is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Live an Incredible Experience in Xcaret and Xel Ha for 2Days will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Lunch
- Roundtrip transportation in a bus with air conditioning.
- 2 tours in Different days: Xcaret and Xel Ha
- Xcaret México's Spectacular presentation.
- Snorkeling gear (refundable deposit of $10 USD), Water activities in three underground rivers
- Dinner in the night in xcaret
- Another e activities with extra cost in the park ( Xpa , Speedboat with 360-degree turns in xcaret)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Bring your swimsuit, towels and extra clothes.
- Wear comfortable clothes and shoes.
- Use sunglasses and biodegradable sunscreen and insect repellent.
- In Xcaret is included softdrinks in the buffete and only one beer per adult
- Children of 4 years old or below will travel for free sitting on lap
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- Children under 12 years of age and over 4.5 ft tall must present an ID to verify their age
- It is not possible to make date changes on the same day of your visit.
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- This tour/activity will have a maximum of 45 travelers
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