Private transfer from Cancun International Airport
Overview
Private & Personalized – This is a 100% private transfer, meaning the vehicle is reserved only for you and your group. No waiting, no shared rides, no unnecessary stops.
Flight Tracking & Flexible Timing – We track your flight in real time and adjust for delays, so your driver is always there when you land.
Professional, Friendly Drivers – Our drivers are not only licensed and bilingual, but also passionate about offering a warm welcome to Mexico.
Spacious, Comfortable Vans – Travel in modern, air-conditioned vans that accommodate up to 18 passengers — ideal for families, friends, or groups.
Transparent Pricing – No hidden fees, no surprise charges. Everything is included in the price you see.
Local Expertise – Need tips on where to eat or what to do? Our team is happy to offer suggestions tailored to your destination.
What's Included
- Private transportation
- 24/7 customer service
- Reliable & punctual service
- Bilingual driver (English/Spanish)
- Air-conditioned vehicle
- Gratuities
- WiFi on board
Meeting and Pickup
Your driver will be waiting for you outside the terminal with a sign displaying your full name.Look for the sign with our company logo and your name at the designated meeting point just after customs.If you arrive at Terminal 2 or 3, the meeting point is outside the main exit.If you arrive at Terminal 4, your driver will wait by the “Transportation Services” area.We monitor all flights in real time. If your flight is delayed, don’t worry — we’ll adjust your pickup time accordingly.Please turn on your phone upon landing so we can contact you if necessary.If you cannot find your driver, please contact our 24/7 support number included in your confirmation email or ticket.
What To Expect
1. Booking Confirmation
Once you book your private transfer, you will receive an instant confirmation by email. Please make sure to include your flight number, airline, arrival time, and hotel or Airbnb address in Cancun or Riviera Maya.
2. Pre-Arrival Contact (Optional)
Our customer support team is available 24/7. If you have any last-minute changes, feel free to contact us. We also monitor your flight in real time to adjust for any delays.
3. Arrival at Cancun Airport
After you exit customs, a uniformed driver will be waiting for you at the designated meeting point with a sign displaying your name. You’ll never need to look for a taxi or shuttle desk.
4. Luggage Assistance and Boarding
Your driver will assist with your luggage and walk you to your private van parked just outside the terminal. The van is air-conditioned, clean, and reserved exclusively for your group.
5. Comfortable Ride to Your Destination
Enjoy a safe and smooth ride directly to your hotel or Airbnb in Cancun or Riviera Maya. Cold bottled water is provided, and your driver can answer any local questions along the way.
6. Arrival at Your Hotel
Your driver will drop you off directly at your accommodation's main entrance. If you booked a round-trip, we will confirm your return pickup details at this point, or via message the day before departure.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Private transfer from Cancun International Airport?
A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025
Cancellation Policy
Questions?
Our friendly customer support is here to help.
Activity code: C-362557P1
Reviews
Average 4.80 out of 5 stars based on 15 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from City Boat Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- 24/7 customer service.
- Reliable & punctual service.
- Bilingual driver (English/Spanish).
- Air-conditioned vehicle.
- Gratuities.
- WiFi on board.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private transfer from Cancun International Airport is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private transfer from Cancun International Airport will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Private transportation
- 24/7 customer service
- Reliable & punctual service
- Bilingual driver (English/Spanish)
- Air-conditioned vehicle
- Gratuities
- WiFi on board
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
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