Small Group Whale Shark Encounter - 10 years in business
Overview
We are passionate about what we do. Your experience matters to us and we want you to have the best day of your vacation with us.
Our guests love the early arrival at the port and being on one of the first boats out on the open water. They love our homemade sandwiches and fresh brewed coffee, fun and professional crew, comfortable boats, clean and new snorkel gear, the lunch at the north beach and our pictures, which we include (if circumstances allow it) in the tour price. Just look us up and read what they have to say about us.
Environmental awareness and sustainability matters to us! All our tours are as good as plastic free. We have redesigned our operation to produce minimal waste, which we recycle.
What's Included
- Breakfast Light breakfast at the port
- Snacks Traditional Mexican snacks, water, Coca Cola, Sprite & Corona beer in the van
- All Fees and Taxes
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Pictures are included! If circumstances allow us to take pictures we don't charge you for them.
- Tips
- Nature reserve and dock fee of $14 USD per person, which will be due at the marina.
Meeting and Pickup
Getting up early is the key to a successful and fun packed whale shark encounter. We leave port at 07:30 AM in order to be first out on the water. That means pick up at your hotel or vacation rental can be early, but it's worth it!NO FUEL SURCHARGE
Opening Hours
What To Expect
In the best-case scenario the boat ride takes around half an hour and in the worst case up to three hours. We don’t want to scare you, we want to be honest. Looking for whale sharks in the middle of the ocean is similar to searching the needle in the haystack.
Once the boat is in the right position the mate or the captain will give you the signal to get into the water. In the water your guide will lead you toward a whale shark, which you will be snorkeling next to. Your guide will be next to you the entire time, taking care of you.
Tour Details:
- Tour starts at 07:30 a.m. (+/- 1 hour)
- Start with a light breakfast at the marina with coffee, tea, sandwiches and fruit
- Swim with the biggest known fish on this planet
- Enjoy the typical regional food in front of the North Beach
- Relax at the crystal clear waters of the North Beach of Isla Mujeres
- Duration from pick up till drop-off is approx. 6-8 hours
Additional Info
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Not suited for pregnant travelers
- Suitable for all physical fitness levels
- Not suited for children younger then 4 yours
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions
(12)Q: Do you take pregnant customers snorkeling?
A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022
Cancellation Policy
Questions?
Our friendly customer support is here to help.
Activity code: C-107132P7
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 10 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (12)
The answers provided below were previously given in response to questions from City Boat Tours customers.
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Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.
Jan 2022Yes, this is possible, as long as you are comfortable going into the water. All City Boat Tours snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.
Your safety is our #1 priority, which is why:
- You will be wearing a flotation device at all times.
- On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
- There are trained staff in the water and watching from the boat at all times.
For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.
Oct 2021The snorkel gear we use on City Boat Tours tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.
May 2023First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!
Oct 2021There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.
Sep 2021- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Breakfast. Light breakfast at the port.
- Snacks. Traditional Mexican snacks, water, Coca Cola, Sprite & Corona beer in the van.
- All Fees and Taxes.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Pictures are included! If circumstances allow us to take pictures we don't charge you for them.
- Tips.
- Nature reserve and dock fee of $14 USD per person, which will be due at the marina.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Small Group Whale Shark Encounter - 10 years in business is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Not suited for pregnant travelers
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Small Group Whale Shark Encounter - 10 years in business will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- BreakfastLight breakfast at the port
- SnacksTraditional Mexican snacks, water, Coca Cola, Sprite & Corona beer in the van
- All Fees and Taxes
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Pictures are included! If circumstances allow us to take pictures we don't charge you for them.
- Tips
- Nature reserve and dock fee of $14 USD per person, which will be due at the marina.
Additional Info
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Not suited for pregnant travelers
- Suitable for all physical fitness levels
- Not suited for children younger then 4 yours
- This tour/activity will have a maximum of 10 travelers
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