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The Enchanted Mirror by HiddenCity

122 Reviews 4.95 out of 5 stars Based on 122 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 98% of travelers
98% of reviewers gave this experience a rating of 4 or higher.
| London, England
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from US$40.24 per person

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Don't miss out!
On average, this is booked 22 (0) days in advance.
3 to 4 hours (approx.)
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Overview

Mirror, mirror on the wall…

Embark on a fairytale quest to find the Enchanted Mirror and prove yourself the wisest of them all. But beware the tricks of a deceitful Queen, and the fate of those who fail…

Step into an immersive adventure inspired by the magical world of Snow White. Journey across the city, solving a trail of the Queen’s clues, sent to your phone. Interact with characters, solve puzzles and weave your way through leafy West London on your quest to find The Enchanted Mirror. Pause for food and drink at built-in break points as you undertake your challenge in teams of 2-6 players.

"Open up parts of the city you never knew existed" - Time Out

UK, US, or CA mobile phone number is required to take part in this experience.

What's Included

  • Interactions with people you meet, in the real world
  • A prize for every player in successful teams, as well as your place on the leaderboard
  • Hands-on physical puzzles for your team to solve

    Meeting Location

    Meeting point

    Pelham Street
    South Kensington, London SW7 2NB, UK

    Show on Google Maps

    Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

    End point

    Kensington High Street
    London, UK

    Options & Pricing

    Opening Hours

    • 4/7/2022 - 4/29/2026
      Monday - Tuesday11:30 AM - 4:30 PM
      Wednesday - Thursday11:00 AM - 6:30 PM
      Friday - Saturday11:30 AM - 6:30 PM
      Sunday12:00 PM - 6:30 PM

    What To Expect

    Kensington

    A 3-4 hour immersive adventure across South Kensington and West London. Journey across the city, solving a trail of clues sent to your phone, in a treasure hunt-style experience. Play a role in the story as you uncover secret locations, unravel riddles and solve puzzles. Pause for food and drinks at built-in break points. Embark on your experience in teams of 2-6 players. Split large groups into multiple teams to play head to head.UK, US, or CA mobile phone number is required to take part in this experience.
    Read more

    3 hours • Admission Ticket Free

    Additional Info

    • Confirmation is instant and will be received at time of booking
    • Service animals allowed
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels

    Frequently Asked Questions

    (6)

    Q: What is the cancellation policy for the The Enchanted Mirror by HiddenCity?

    A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (BST). Read more Apr 2025

    Cancellation Policy

    You can cancel up to 24 hours in advance of the tour for a full refund.

    Still have questions?

    We’re here to help.
    Live Chat, Text, Call, or Email our friendly customer support with your questions.

    Activity code: C-101277P3

    Traveler Photos

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    Reviews

    4.95
    122 reviews

    Average 4.95 out of 5 stars based on 122 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

    5 stars
    119
    4 stars
    1
    3 stars
    1
    2 stars
    1
    1 star
    0

    Loading Options
    Don't miss out!
    On average, this is booked 22 (0) days in advance.
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    Frequently Asked Questions (6)

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    The answers provided below were previously given in response to questions from City Boat Tours customers.

    Filter by:

    Q: What is the cancellation policy for the The Enchanted Mirror by HiddenCity?
    A:
    You can cancel up to 24 hours in advance of the tour for a full refund.
    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (BST).
    Apr 2025
    Q: What's included in the price?
    A:
    The following is included:
    • Interactions with people you meet, in the real world.
    • A prize for every player in successful teams, as well as your place on the leaderboard.
    • Hands-on physical puzzles for your team to solve.
    • Interactive text messages and phone calls with characters in the story.
    • A story that changes with the decisions you make.
    • Optional breaks in pubs and cafes, where you can pick up refreshments.
    • A fully flexible ticket – you can change your date or time yourself, any time.
    Apr 2025
    Q: What is the minimum age for this tour?
    A:

    There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

    Apr 2025
    Q: My date is not available in the calendar, I am just checking to see if it is available?
    A:

    If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

    If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

    Apr 2025
    Q: Is this an accessible tour?
    A:

    Accessibility information for the The Enchanted Mirror by HiddenCity is as follows:

    • Service animals allowed
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels
    Apr 2025
    Q: Where is the meeting point for this activity?
    A:

    Detailed check-in instructions – including meeting point address, Google map, and parking information – for The Enchanted Mirror by HiddenCity will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

     

     

    Mar 2024

    What's Included

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    • Interactions with people you meet, in the real world
    • A prize for every player in successful teams, as well as your place on the leaderboard
    • Hands-on physical puzzles for your team to solve
    • Interactive text messages and phone calls with characters in the story
    • A story that changes with the decisions you make
    • Optional breaks in pubs and cafes, where you can pick up refreshments
    • A fully flexible ticket – you can change your date or time yourself, any time

    Additional Info

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    • Confirmation is instant and will be received at time of booking
    • Service animals allowed
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels

    Report Product Issue

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    Lowest Price Guarantee

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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    Gather your information

    Locate your City Boat Tours Booking Number and the proof of the lower price you found.

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    Email [email protected] with the documents, your name, and your home address.

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    We'll review your materials and get in touch as soon as possible.

    Receive your refund

    If everything checks out, we'll refund you the price difference.

    Refund Terms & Conditions

    The following conditions apply to all lowest price guarantee refund requests:

    • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
    • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
    • City Boat Tours promotions cannot be combined with the lowest price guarantee.
    • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
    • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
    • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
    • All refund decisions will be made at the sole discretion of City Boat Tours.

    Cancellation Policy

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    Free cancellation
    100% refund
    No refund

    You can cancel up to 24 hours in advance of the tour for a full refund.

    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (BST).

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    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    City Boat Tours wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

    On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

    If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

    The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

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