(800) 814 COOL Questions? Call Us Now!

World Trade Center Tour with 911 Museum & Observatory All Access

143 Reviews 4.92 out of 5 stars Based on 143 reviews collected by City Boat Tours and TripAdvisor | Recommended by 99% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
New York City, USA

Loading Options

5 hours (approx.)
Mobile ticket
Instant confirmation

Overview

[Best Valued 5-Hour Experience] This is a guided tour of the World Trade Center Complex, covering the events of September 11, 2001, especially the Heroes and Survivors of “Stairwell B".

Using large 11" x 17" historical photos of September 11th, this tour chronicles the events of that day, discovering how First Responders saved over half a million lives. Be astonished by the bravery of firefighters and learn how the “Angel of Stairwell B” helped save a team of firefighters including the miracle of the “911 Surfer," who rode down with 88 stories of imploding debris.

Concluding inside the Memorial Plaza, marvel at the new designs and structures. This is the definitive tour of September 11, 2001.

This Triple Play Package includes Skip-the-Ticket-Line Access into the September 11th Memorial Museum and One World Observatory. All guests must check through security for the museum and observatory. Both venues are self-guided.

Please check disclaimer on the availability of venues

What's Included

  • All Fees and Taxes
  • One World Observatory Ticket
  • 9/11 Museum Ticket
  • Gratuities (Welcomed and Appreciated)
See 1 moreSee 1 more

Meeting Location

Meeting point

Dey Street
New York, NY 10007, USA

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Greenwich Street
New York, NY 10006, USA

This tour ends inside the 9/11 Memorial.

What To Expect

The Oculus

The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
Read more

5 minutes • Admission Ticket Free

World Trade Center

There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.
Read more

40 minutes • Admission Ticket Free

Brookfield Place

The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
Read more

45 minutes • Admission Ticket Free

Winter Garden

Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
Read more

15 minutes • Admission Ticket Free

World Trade Center

Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
Read more

15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

After your walking tour, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.
Read more

2 hours • Admission Ticket Included

One World Observatory

For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 48-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.
Read more

1 hour • Admission Ticket Included

Show 5 more stops

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Well organized

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the World Trade Center Tour with 911 Museum & Observatory All Access?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EDT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-44983P14

Traveler Photos

Reviews

4.92
143 reviews

Average 4.92 out of 5 stars based on 143 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
134
4 stars
7
3 stars
2
2 stars
0
1 star
0

Loading Options

Similar Tours & Activities

Christmas Lights Tour of Dyker Heights in Brooklyn by a Local

Christmas Lights Tour of Dyker Heights in Brooklyn by a Local

1
 2 hours 30 minutes  Free Cancellation  Instant Confirmation
from
$39.99

Self Guided Walking Audi Tour of Lower Manhattan, New York

Self Guided Walking Audi Tour of Lower Manhattan, New York

1
 3 hours 30 minutes  Free Cancellation  Instant Confirmation
from
$8.12

Welcome Tour with Expert Guide in New York

Welcome Tour with Expert Guide in New York

New To The Site!
 2 hours 30 minutes  Free Cancellation  Instant Confirmation
from
$20

Private 8-hour Tour: Highlights of New York with Top of the Rock entrance

Private 8-hour Tour: Highlights of New York with Top of the Rock entrance

New To The Site!
 4 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$1,048.94

Travelers Who Bought This Tour Also Bought

American Dream DreamWorks Indoor Water Park Ticket
Likely to Sell Out

American Dream DreamWorks Indoor Water Park Ticket

 1 day  Free Cancellation  Instant Confirmation
from
$69

Circle Line: Complete Manhattan Island Cruise
Likely to Sell Out

Circle Line: Complete Manhattan Island Cruise

 2 hours 30 minutes  Free Cancellation
from
$52

NYC Secrets of Grand Central Walking Tour

NYC Secrets of Grand Central Walking Tour

 1 hour 30 minutes  Free Cancellation  Instant Confirmation
from
$39

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • All Fees and Taxes
  • One World Observatory Ticket
  • 9/11 Museum Ticket
  • Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals
  • Gratuities (Welcomed and Appreciated)

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Well organized
  • This tour is copyrighted
  • This tour/activity will have a maximum of 15 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EDT).

Sorting, ranking, and search results

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

City Boat Tours wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.