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World Trade Center 911 and Ground Zero Walking Tour

176 Reviews 4.91 out of 5 stars Based on 176 reviews collected by City Boat Tours and TripAdvisor | Recommended by 99% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
New York City, USA

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On average, this is booked 28 (0) days in advance.

2 to 5 hours (approx.)
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Overview

[Best Valued 2-Hour Experience. All tour guides use large 11" x 17" photos to add richness to your experience.] This tour details the heroism of New York City's firefighters and the survivors of Stairwell "B." Walk in their path and learn how 16 people withstood the collapse of the north tower. Discover the miracle of the 911 surfer, who rode down with 88 stories of falling debris. In addition, grasp how the new World Trade Center was designed and constructed. This is the definitive walking tour of Ground Zero and the 911 Memorial Plaza. A portion of the proceeds from this tour will be donated to the Non-Profit FDNY Foundation. Optional upgrades available for preferred tickets to the 911 Memorial Museum and One World Observatory. All guests must go through security if Museum or Observatory options are chosen. All tours are in small groups with a maximum of 25 adults.

What's Included

  • All Fees and Taxes
  • One World Observatory Preferred Access (Upgrade Available)
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • Gratuities are welcomed and appreciated
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Meeting Location

Meeting point

Dey Street
New York, NY 10007, USA

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Greenwich Street
New York, NY 10006, USA

This tour ends at the 9/11 Memorial Memorial.

What To Expect

The Oculus

The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
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5 minutes • Admission Ticket Free

World Trade Center

There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.   
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40 minutes • Admission Ticket Free

Brookfield Place / Battery Park City

The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
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45 minutes • Admission Ticket Free

Winter Garden

Next we'll visit the reconstructed Winter Garden, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
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15 minutes • Admission Ticket Free

World Trade Center

Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
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15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

For those who select the 9/11 Memorial Museum Package, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.
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2 hours • Admission Ticket Free

One World Observatory

For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 47-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.
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1 hour • Admission Ticket Free

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Children must be accompanied by an adult

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the World Trade Center 911 and Ground Zero Walking Tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EDT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-44983P1

Traveler Photos

Reviews

4.91
176 reviews

Average 4.91 out of 5 stars based on 176 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
166
4 stars
8
3 stars
0
2 stars
0
1 star
2

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On average, this is booked 28 (0) days in advance.

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What's Included

Activity name

  • All Fees and Taxes
  • One World Observatory Preferred Access (Upgrade Available)
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • 911 Memorial Museum Preferred Access (Upgrade Available)
  • Gratuities are welcomed and appreciated

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Well organized
  • This tour is copyrighted

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Free Cancellation

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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EDT).

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