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Cirque du Soleil JOYA Admission Tickets

882 Reviews 4.66 out of 5 stars Based on 882 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 91% of reviewers
91% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $80.83 per person

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Don't miss out!
On average, this is booked 23 (0) days in advance.
1 hour 20 minutes (approx.)
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Overview

We are celebrating our 10 Anniversary join us.

Don't miss our special rate for our late show!

JOYÀ chronicles the adventures of a rebellious teenage girl who lands in a mystery jungle in her grandfather's fanciful world. The old biologist longs to pass on to his granddaughter his unrelenting search for the meaning of life while being surrounded by a weird group of half-human, half-animal masters influenced by ancient Mayan iconography. JOYÀ was inspired by the monarch butterfly's amazing migratory journey, in which life is handed down from one generation to the next to ensure the survival of the species.

What's Included

  • Theater access
  • All Fees and Taxes
  • Parking
  • Photos
  • Boutique
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Meeting and Pickup

Pickup point
Pickup details

** This is the official shared transportation to Cirque Soleil Service**Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service.1. During the booking process, search the select the meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service. Notes: reservations with 5 adults or more the pick up can be directly in the hotel lobby you staying at( Excluding hotels on the way to Costa Mujeres or Tulum) , please send us a message with the hotel information. Transportation is not private, so you will be sharing the bus with other visitors.

OR
Meeting point

Cirque du Soleil Joya
Km. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo 77710, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Cirque du Soleil Joya

JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options:Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar.Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats.Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stageVIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Cirque du Soleil JOYA Admission Tickets?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

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Activity code: C-6814CUNJOYA

Traveler Photos

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Reviews

4.66
882 reviews

Average 4.66 out of 5 stars based on 882 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
730
4 stars
72
3 stars
36
2 stars
18
1 star
26

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On average, this is booked 23 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Cirque du Soleil JOYA Admission Tickets?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Theater access.
  • All Fees and Taxes.
  • Parking.
The following is NOT included:
  • Photos.
  • Boutique.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cirque du Soleil JOYA Admission Tickets is as follows:

  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cirque du Soleil JOYA Admission Tickets will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Theater access
  • All Fees and Taxes
  • Parking
  • Photos
  • Boutique

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available
  • At Cirque du Soleil JOYA, we offer 2 types of performances: We have double performance days (6:00 PM and 9:15 PM) and single performance days (8:00 PM). Make sure that on the day you choose for your experience, we have the performance you prefer. Read more about
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
  • Casual-formal dress code.
  • We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
  • The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
  • This tour/activity will have a maximum of 8 travelers

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Lowest Price Guarantee

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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Non-refundable

Activity name

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

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