Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya
Overview
Join us at one of the world’s top destinations for whale shark encounters in the warm, open waters of the tropics. Experience the awe of seeing these gentle giants in their natural habitat a true marvel of the ocean. With over 15 years of experience, our expert team offers unmatched knowledge, comfortable boats, and exceptional service to prepare you for a once-in-a-lifetime adventure.
Get ready to witness whale sharks up close! While swimming alongside them is an unforgettable thrill, it cannot be guaranteed. Your safety and the well-being of the whale sharks are our highest priorities, so swimming will only be allowed when conditions are ideal. Even if the experience is limited to viewing from the boat, the sight remains breathtaking and deeply memorable.
What's Included
- Snorkel equipment & Life Jacket.
- Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
- Round-Trip Transportation (Meeting Point at the Pier Excludes Round Transportation)
- Coffee Break, sandwiches, water and softdrinks
- Gratuities
- Souvenirs (available to purchase)
- HD videos and pictures of your whale shark watching experience available in digital package.
- Wetsuit Rental
- Conservation of the Marine Fauna - USD $20 per person
Meeting and Pickup
We offer pick up from any hotel, airbnb or private residence. Pick up Tulum between 04:00-05:00 am. Pick up from Playa del Carmen and Riviera Maya 05:30-06:30 am and pick up from Cancun between 06:00-07:00 am. Pick up from Isla Mujeres is from the Gasstation Pemex in Isla Mujeres.
Carr. Puerto Juarez Carretera a Punta Sam Km. 3.5
Juárez, 77520 Cancún, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Isla Contoy National Park
1 hour • Admission Ticket Free
Playa Norte
1 hour • Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Minimum age as of 3 years old
- Suitable for all physical fitness levels
- Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
- Seasonal tour operating from June to mid-September
- The total duration of this tour can vary, typically influenced by factors beyond our control. On average, the boat activity lasts about 5 hours. However, this duration may extend due to weather conditions, the location of the whale sharks, and the number of swimming opportunities. Additionally, the transfer time from your hotel to our pier varies based on your location and current traffic conditions. Including transfers, expect the entire tour to last between 7 and 12 hours
- Sunscreen, even biodegradable, harms the coral reefs and other sealife, please apply only on exposed skin, beforehand (in your hotel) and after water activitie
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions
(12)Q: Do you take pregnant customers snorkeling?
Cancellation Policy
Still have questions?
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Activity code: C-12861P1
Traveler Photos
Reviews
Average 4.81 out of 5 stars based on 598 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (12)
The answers provided below were previously given in response to questions from City Boat Tours customers.
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Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.
Jan 2022Yes, this is possible, as long as you are comfortable going into the water. All City Boat Tours snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.
Your safety is our #1 priority, which is why:
- You will be wearing a flotation device at all times.
- On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
- There are trained staff in the water and watching from the boat at all times.
For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.
Oct 2021The snorkel gear we use on City Boat Tours tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.
May 2023First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!
Oct 2021There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.
Sep 2021- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Snorkel equipment & Life Jacket.
- Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions).
- Round-Trip Transportation (Meeting Point at the Pier Excludes Round Transportation).
- Coffee Break, sandwiches, water and softdrinks.
- Gratuities.
- Souvenirs (available to purchase).
- HD videos and pictures of your whale shark watching experience available in digital package.
- Wetsuit Rental.
- Conservation of the Marine Fauna - USD $20 per person.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- minimum age as of 3 years old
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Snorkel equipment & Life Jacket.
- Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
- Round-Trip Transportation (Meeting Point at the Pier Excludes Round Transportation)
- Coffee Break, sandwiches, water and softdrinks
- Gratuities
- Souvenirs (available to purchase)
- HD videos and pictures of your whale shark watching experience available in digital package.
- Wetsuit Rental
- Conservation of the Marine Fauna - USD $20 per person
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- minimum age as of 3 years old
- Suitable for all physical fitness levels
- Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
- Seasonal tour operating from June to mid-September
- The total duration of this tour can vary, typically influenced by factors beyond our control. On average, the boat activity lasts about 5 hours. However, this duration may extend due to weather conditions, the location of the whale sharks, and the number of swimming opportunities. Additionally, the transfer time from your hotel to our pier varies based on your location and current traffic conditions. Including transfers, expect the entire tour to last between 7 and 12 hours
- Sunscreen, even biodegradable, harms the coral reefs and other sealife, please apply only on exposed skin, beforehand (in your hotel) and after water activitie
- This tour/activity will have a maximum of 10 travelers
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