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Cenote Exploration Tour - Mayan culture & ancient fossils & FUN!

32 Reviews 5.00 out of 5 stars Based on 32 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
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Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from US$146.99 per person

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2 to 3 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

You will find no tour like this one. While all other tours only stay for 45 minutes, our tour last between 2 to 3 hours, giving our guests plenty of time to swim, explore and discover their exclusive Cenote. Our passionate guide will take you to a remote (and privately owned) Cenote, called Sac Pool where you will find no other people around except your private group. If you want to discover the caves and caverns of the mystical Cenotes away from mass tourism, led by a knowledgable and passionate guide, we highly suggest you book this tour now.

Cenote Sac Pool (privately owned and exclusive tour)

- Recommended for all levels
- Low to moderate endurance required
- Tour length: 2 - 3 hours (all other tours only go for 45 minutes)

What's Included

  • Snacks
  • Bottled water
  • All Fees and Taxes
  • Wetsuit (can be rented at location for $10)
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Meeting and Pickup

Pickup point
OR
Meeting point

Av. CTM 5-MZA 58 LTE
Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

Options & Pricing

Opening Hours • Daily | 8:00 AM - 11:30 PM

What To Expect

Cenote Chaak Tun

Discover the mysterious Cenote underworld with our bi-lingual guides Bohish, who is one of the region’s most famous Cenote explorers and wildlife conservationists. He will safely guide you through a labyrinth of wondrous caves and rivers, while passionately sharing his knowledge about the geological phenomenon that took place millions of years ago. In the interior of the Cenotes, millions of fossilized corals and marine animals have been found, such as prehistoric sharks, whales and even elephants and other prehistoric mammals more than 10,000 years old. The animals that are the easiest to admire without specialized equipment are those who have shells, because when they die, they tend to accumulate and degrade until compacted densely, forming what is known as a calcareous rock. Hiking through the caverns and caves you may discover various fossils and ancient Mayan artifacts while Pako wistfully explains about their origin, and purpose, making its history come alive in your imagination.
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3 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • For very last minute reservations (less than 12 hours before tour): If you have not received a verbal confirmation from our reservation team, your tour will automatically be re-scheduled for the following day.
  • The meeting point is at 8:00am at the Sangha-Rito restaurant, next to Starbucks in the center of Playa del Carmen. If your hotel is within Playa del Carmen we may be able to pick you up. Please contact us as soon as possible and provide us with the hotel name and room number.
  • Please provide WhatsApp number, your hotel name and room number.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Cenote Exploration Tour – Mayan culture & ancient fossils & FUN!?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Questions?

Our friendly customer support is here to help.
Activity code: C-127626P6

Traveler Photos

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Reviews

5.00
32 reviews

Average 5.00 out of 5 stars based on 32 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
32
4 stars
0
3 stars
0
2 stars
0
1 star
0

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Frequently Asked Questions (7)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Cenote Exploration Tour – Mayan culture & ancient fossils & FUN!?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Snacks.
  • Bottled water.
  • All Fees and Taxes.
  • Life jacket (not obligatory).
  • Fruit.
  • Helmet with lamp.
  • Bi-lingual guide.
The following is NOT included:
  • Wetsuit (can be rented at location for $10).
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 5. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cenote Exploration Tour - Mayan culture & ancient fossils & FUN! is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenote Exploration Tour - Mayan culture & ancient fossils & FUN! will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Snacks
  • Bottled water
  • All Fees and Taxes
  • Life jacket (not obligatory)
  • Fruit
  • Helmet with lamp
  • Bi-lingual guide
  • Wetsuit (can be rented at location for $10)

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • IMPORTANT: If your reservation is less than 24 hours before, communicate with us immediately in order to confirm your tour and align with you the meeting point and time. IF YOU HAVE NOT RECEIVED A VERBAL CONFIRMATION FROM OUR TEAM, YOUR TOUR IS NOT CONFIRMED!
  • For very last minute reservations (less than 12 hours before tour): If you have not received a verbal confirmation from our reservation team, your tour will automatically be re-scheduled for the following day.
  • The meeting point is at 8:00am at the Sangha-Rito restaurant, next to Starbucks in the center of Playa del Carmen. If your hotel is within Playa del Carmen we may be able to pick you up. Please contact us as soon as possible and provide us with the hotel name and room number.
  • Please provide WhatsApp number, your hotel name and room number.
  • Transportation is in a shared van. Please be at the pick up point on time.
  • This tour/activity will have a maximum of 8 travelers

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Locate your City Boat Tours Booking Number and the proof of the lower price you found.

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Email [email protected] with the documents, your name, and your home address.

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We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Cancellation Policy

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Free cancellation
100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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