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Cenotes Casa Tortugas Tour

14 Reviews 5.00 out of 5 stars Based on 14 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from US$98.38 per person

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4 to 5 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

Visit the four cenotes of Casa Tortuga in Tulum on this day tour from Playa del Carmen. Explore a sacred Mayan location, snorkel in turquoise waters, and enter a stalactite cave. Take an optional adventurous opportunity to zipline in Maya Riviera.

What's Included

  • Lunch Pizza or Tacos
  • Bottled water
  • Lifejacket
  • Gratuities
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Meeting and Pickup

Pickup point
Pickup details

We offer pick up service from almost all hotels. In the event that your hotel does not have a pick-up service, we will indicate the closest meeting point the afternoon before the tour by sending a message to your phone or a notification to the email address indicated in your reservation.

OR
Meeting point

Calle 12 Norte
esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Cenotes Casa Tortuga Tulum

A unique opportunity to enjoy the 4 types of cenotes in the Riviera Maya: 2 open, 1 semi-open and a cave. Our guides are local and with your visit you support the economy and nature conservation plans.Take a relaxing bath in the waters and the sacred environment for the Mayans.Zip line is an option to booked to have a full adventure and adrenaline experience in Maya Riviera
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4 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • What to bring: Towel, swimsuite, flip flops, change clothes and cash for the taxes and other expenses
  • This tour/activity will have a maximum of 18 travelers

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Cenotes Casa Tortugas Tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-308805P8

Traveler Photos

Reviews

5.00
14 reviews

Average 5.00 out of 5 stars based on 14 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
0

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Frequently Asked Questions (7)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Cenotes Casa Tortugas Tour?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Pizza or Tacos.
  • Bottled water.
  • Lifejacket.
  • Hotel or meeting point pick up and drop off.
  • Air-conditioned vehicle.
The following is NOT included:
  • Gratuities.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 4. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cenotes Casa Tortugas Tour is as follows:

  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenotes Casa Tortugas Tour will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • LunchPizza or Tacos
  • Bottled water
  • Lifejacket
  • Hotel or meeting point pick up and drop off
  • Air-conditioned vehicle
  • Gratuities

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • What to bring: Towel, swimsuite, flip flops, change clothes and cash for the taxes and other expenses
  • This tour/activity will have a maximum of 18 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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