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Explore 3 Cenotes and 1 Lagoon from Playa del Carmen

New To The Site! Playa del Carmen, Mexico
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from $120 per person

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11 to 12 hours (approx.)
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Overview

If you like the adventure and love nature, you cannot miss this incredible experience, join us in this tour and enjoy three beautiful places: two of our exclusive cenotes, a very well preserved site by the inhabitants of the Mayan community and one beautiful lagoon.

These two beautiful places formed by underground waters for centuries, it is the best-kept secret of the Mayan, where you can cool off swimming in turquoise blue waters, crystalline and shallow, where you can observe different fish, snorkel, take picture in this incredible place.

In this tour our guide will ensure that you live a unique experience in this three beautiful places and he also will explain about its history and why it is considered a sacred and ceremonial place for the Mayans, at the end of the tour in the cenotes and lagoon, there will be a delicious lunch for you in a Mayan restaurant in the middle of the jungle.

What's Included

  • Showers and Locker Rooms
  • Round trip transportation from Playa del carmen
  • Entrance to the Kaam Lumm Lagoon for bathing and relaxing
  • Drinks in the restaurant
  • Life jacket with additional cost.
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Meeting Location

Meeting point

Calle 12 Norte
esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Laguna de Kaan Luum

This stunning lagoon, located south of Tulum, is a truly unique destination thanks to its mesmerizing water color and the dramatic cenote at its center. Plunging approximately 80 meters deep, this cenote is one of the region’s deepest. The contrast between the lagoon’s turquoise-green shallows and the cenote’s dark blue center creates a striking visual effect. With its warm, crystal-clear waters—perfect for swimming and photography—this magical spot offers an unforgettable experience.
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1 hour • Admission Ticket Included

Multum Ha Cenote

At this breathtaking site, you'll explore a hidden natural wonder deep beneath the surface of the jungle. Multum-Ha is an underground cenote formed over thousands of years, featuring crystal-clear turquoise waters surrounded by dramatic limestone walls and lush greenery.Sunlight streams through natural openings in the cave’s ceiling, casting shimmering reflections across the water and enhancing the cenote’s mystical, almost otherworldly atmosphere. Whether you choose to swim or snorkel, this peaceful oasis offers an unforgettable connection with nature—serene, refreshing, and truly unique.
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1 hour • Admission Ticket Included

Cenote Zacil-Ha

At this stop, you'll discover Cenote Zacil-Ha, a hidden gem known for its vibrant turquoise waters and peaceful atmosphere. This stunning natural pool is famous for its incredible blue tones, offering a refreshing escape in the heart of the Riviera Maya.What sets Zacil-Ha apart from other cenotes is its perfect blend of natural beauty and visitor-friendly amenities. Whether you're diving in for a swim, relaxing poolside, or simply soaking in the tranquil surroundings, this cenote provides an ideal setting for both relaxation and fun.
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1 hour • Admission Ticket Included

Cenote Zemway

Experience the Natural Beauty of Cenote ZemwayKnown for its crystal-clear turquoise waters and surrounded by lush tropical vegetation, Cenote Zemway is the perfect escape into nature. This hidden gem of the Riviera Maya offers both thrilling adventure and peaceful relaxation.For the bold, leap from a towering platform into the refreshing depths below. Or simply unwind and take in the view from the opposite side of the cenote—where the serenity and beauty of the scene are just as breathtaking.Zemway is a true showcase of the Riviera Maya’s stunning underground river system, offering an unforgettable connection with one of nature’s most magical wonders.
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1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Shower before entering the cenote.
  • It's advisable not to use sunscreen (cenotes are a very well preserved site by the inhabitants of the Mayan community)
  • Bring your swim suit , one change of clothe and towel.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Explore 3 Cenotes and 1 Lagoon from Playa del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-153361P90


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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Explore 3 Cenotes and 1 Lagoon from Playa del Carmen?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Showers and Locker Rooms.
  • Round trip transportation from Playa del carmen.
  • Entrance to the Kaam Lumm Lagoon for bathing and relaxing.
  • Mexican Regional Buffete.
  • Entrance to the Cenote MultumHa to bathe and refresh.
  • Entrance to Cenote Zazil Ha and Cenote Zemway.
  • Includes Box Lunch (Sadwich, juice, fruit and cookie).
The following is NOT included:
  • Drinks in the restaurant.
  • Life jacket with additional cost.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Explore 3 Cenotes and 1 Lagoon from Playa del Carmen is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Explore 3 Cenotes and 1 Lagoon from Playa del Carmen will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Showers and Locker Rooms
  • Round trip transportation from Playa del carmen
  • Entrance to the Kaam Lumm Lagoon for bathing and relaxing
  • Mexican Regional Buffete
  • Entrance to the Cenote MultumHa to bathe and refresh
  • Entrance to Cenote Zazil Ha and Cenote Zemway
  • Includes Box Lunch (Sadwich, juice, fruit and cookie)
  • Drinks in the restaurant
  • Life jacket with additional cost.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • Shower before entering the cenote.
  • It's advisable not to use sunscreen (cenotes are a very well preserved site by the inhabitants of the Mayan community)
  • Bring your swim suit , one change of clothe and towel.
  • We are not responsible for forgotten or lost items on the tour, transportation, lockers, seats. Make sure you don't forget your personal belongings when getting off the transportation
  • We first pick up and gather everyone in smaller vehicles to take them to the last meeting point where the main bus will be waiting In the transport logistics operation we collect people in a first transport, it can be a van or a bus, spending time on the journey, the transport will be changed to a bus, this is because all the clients of the same tour meet again at a meeting point to reach the final destination.
  • This tour/activity will have a maximum of 45 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

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100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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