(800) 814 COOL Questions? Call Us Now!

Jungala Aqua Experience

94 Reviews 4.34 out of 5 stars Based on 94 reviews collected by City Boat Tours and TripAdvisor | Playa del Carmen, Mexico
Book online or call us
Chat now

from $64.48 per person

Lowest Price Guarantee
Jungala Aqua Experience Image 1
Jungala Aqua Experience Image 2
Jungala Aqua Experience Image 3
Jungala Aqua Experience Image 4
Jungala Aqua Experience Image 5

Loading Options
Don't miss out!
On average, this is booked 25 (0) days in advance.
8 hours (approx.)
Mobile ticket
Instant confirmation

Overview

LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION

Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation.

We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.

What's Included

  • Concierge service
  • Free Wi-Fi service
  • Towels
  • Food and Drinks
  • Transportation
  • Locker
See 1 moreSee 3 more

Meeting Location

Meeting point

Jungala Aqua Experience
km 48 Carretera Cancun, Playa del Carmen, Quintana Roo 77710, Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Jungala Aqua Experience

BEACHSIDE BOOMERANGO: This ride goes down in history for being one of the most popular water attractions in the world! TROPICAL WHIZZARD: This high-speed flume ride will send you plummeting through twists and turns in an exhilarating race to see who gets to the bottom first! PARADISE FREE FALL: Test your adrenaline as you drop into a near-vertical tube at dizzying speeds and shoot out safely at the end. HOOP HOOP AQUALOOP: Get the best of gravity with adrenalized drops, twists, and turns. This is one water ride you’ll want to check off your list. KIDS RAIN - FORTRESS: The largest interactive aquatic play structure in Latin America! WAVE POOL: Using the latest technology, our wave pool will create 1.5 meters tall waves in 8 different forms. LAZY RIO: Kick back on the longest lazy river in Latin America!Ticket price is by age! Adult: Guest ages 10 and older pay for adult entry. Children: Kids ages 3 to 9 pay for a children´s ticket. Kids: Kids under 3 years old enter for free.
Read more

Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • This tour/activity will have a maximum of 10 travelers

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Jungala Aqua Experience?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-196419P1

Traveler Photos

See more
See more

Reviews

4.34
94 reviews

Average 4.34 out of 5 stars based on 94 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
62
4 stars
13
3 stars
11
2 stars
5
1 star
3

Loading Options
Don't miss out!
On average, this is booked 25 (0) days in advance.
Playa del Carmen Tours
Attractions
Guides
Calendar
View more

Similar Tours & Activities

Beach Club tour with beautiful views of the Caribbean Sea. Transport included

Beach Club tour with beautiful views of the Caribbean Sea. Transport included

New To The Site!
 8 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$129
Fascinating beach club at Riviera Maya, full day pass with transport included

Fascinating beach club at Riviera Maya, full day pass with transport included

5
 10 to 12 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$129
Peaceful experience at the best beach club in Riviera Maya

Peaceful experience at the best beach club in Riviera Maya

1
 7 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$129
Xplor Park Admission with Lunch and Drinks *Official Product*

Xplor Park Admission with Lunch and Drinks *Official Product*

655
 6 hours  Free Cancellation  Instant Confirmation
from
$153.84

Travelers Who Bought This Tour Also Bought

Chichen Itza, Cenote, and Valladolid Tour

Chichen Itza, Cenote, and Valladolid Tour

20,975
 12 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$49
Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

11,358
 12 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$29
Magical Cenote and Paradise Lagoon Snorkeling Adventure

Magical Cenote and Paradise Lagoon Snorkeling Adventure

724
 3 hours 30 minutes  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$119
City Boat Tours Exclusive: Tulum Ruins, Reef Snorkeling, Cenote and Caves

City Boat Tours Exclusive: Tulum Ruins, Reef Snorkeling, Cenote and Caves

3,768
 8 to 10 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$129

Popular Playa del Carmen Searches

Things To Do in Playa del Carmen

Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Jungala Aqua Experience?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Concierge service.
  • Free Wi-Fi service.
  • Towels.
  • Showers.
The following is NOT included:
  • Food and Drinks.
  • Transportation.
  • Locker.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Jungala Aqua Experience is as follows:

  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Jungala Aqua Experience will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Concierge service
  • Free Wi-Fi service
  • Towels
  • Showers
  • Food and Drinks
  • Transportation
  • Locker

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • This tour/activity will have a maximum of 10 travelers

Report Product Issue

Activity name

Language
Currency

Site Settings

Activity name

Currency

Activity name

Lowest Price Guarantee

Activity name

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

We Make It Easy!

Gather your information

Locate your City Boat Tours Booking Number and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Non-refundable

Activity name

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Sorting, ranking, and search results

Activity name

City Boat Tours wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

Cool Support

Ask us anything!

Activity name

Cool Robot