(800) 814 COOL Questions? Call Us Now!

Explore an Underground Caver & River in our PLUS experience

1 Review 5.00 out of 5 stars Based on 1 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Playa del Carmen, Mexico
Book online or call us
Chat now

from $145 per person

Lowest Price Guarantee
Let's discover new roads at Xibalba
Live a real Jungle expedition
Exploring the Mayan underworld for the first time is a memory that lasts forever
Take a Bike route to the mayan portal
The good times to explore

Loading Options
Don't miss out!
On average, this is booked 16 (0) days in advance.
10 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

In Río Secreto you will experience a magical journey through this true natural world, you can admire the underground nature reserve with undeniable geologic formations, which makes it a perfect natural landscape to explore.

A underground world with thousands of stalactites and stalagmites. Opening the underworld to non-divers, allowing you to see the beauty of the Riviera Maya the intricate and incredible caves and caverns created naturally under the Jungle.

Get ready to see a panorama that took millions of years to build. Río Secreto offers you a unique experience, with highly trained guides who will make your visit to Rio Secreto an unforgettable experience.

Every corner of the Underworld Maya expects new explorers. What are you waiting for?

What's Included

  • Lunch Regional Buffet
  • Entrance Hall of Peace for projection of light and sound
  • Use of Snorkelling equipment
  • Photos
  • Souvenirs
See 3 moreSee 3 more

Meeting and Pickup

Pickup point
Pickup details

If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.

OR
Meeting point

Río Secreto
77719 Q.R., Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Rio Secreto

Dare to live this adventure that will start when our team picks you up at the door of your hotel and you go up to the van already sanitized for better health.We will go to the heart of the Riviera Maya, where when the staff arrived will welcome you and mention some instructions that you should know for your activities, then they will give you your necessary equipment for the expedition.First they will allow you to tour the jungle and then live the incredible experience of traveling inside the underground caves by bike. In a second moment it proposes a tour of a series of enigmatic caverns on foot; to end with a swim and snorkel in a crystal clear underground river. When you're done, relax and enjoy the rest of the day with a delicious meal.
Read more

9 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Maximum recommended weight: 120 kg / 250 lb
  • Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
  • Travelers should have at least a moderate level of physical fitness

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Explore an Underground Caver & River in our PLUS experience?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-186997P73

Reviews

5.00
1 reviews

Average 5.00 out of 5 stars based on 1 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
0

Loading Options
Don't miss out!
On average, this is booked 16 (0) days in advance.
Playa del Carmen Tours
Attractions
Guides
Calendar
View more

Similar Tours & Activities

4H Lux 40' Catamaran All-Inclusive in Tulum and Playa del Carmen.

4H Lux 40' Catamaran All-Inclusive in Tulum and Playa del Carmen.

191
 4 hours  Free Cancellation
from
$1,873.28
Discover ancient Mayan life at Chichen Itza Ruins and 2 cenotes

Discover ancient Mayan life at Chichen Itza Ruins and 2 cenotes

3
 12 to 15 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$139
Reef Snorkel In National Park In Puerto Morelos With Lunch And Transportation

Reef Snorkel In National Park In Puerto Morelos With Lunch And Transportation

45
 5 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$65
Cenote tour 4 hours

Cenote tour 4 hours

13
 4 to 5 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$153.54

Travelers Who Bought This Tour Also Bought

Chichen Itza, Cenote, and Valladolid Tour

Chichen Itza, Cenote, and Valladolid Tour

21,080
 12 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$49
Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

11,436
 12 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$29
Magical Cenote and Paradise Lagoon Snorkeling Adventure

Magical Cenote and Paradise Lagoon Snorkeling Adventure

729
 3 hours 30 minutes  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$119
City Boat Tours Exclusive: Tulum Ruins, Reef Snorkeling, Cenote and Caves

City Boat Tours Exclusive: Tulum Ruins, Reef Snorkeling, Cenote and Caves

3,776
 8 to 10 hours  Hotel pickup offered  Free Cancellation  Instant Confirmation
from
$129

Things To Do in Playa del Carmen

Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Explore an Underground Caver & River in our PLUS experience?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Regional Buffet.
  • Entrance Hall of Peace for projection of light and sound.
  • Use of Snorkelling equipment.
  • Lockers and Towels.
  • Bike route and Rappel Activity.
  • Guided exploration of the cave system and underground river.
The following is NOT included:
  • Photos.
  • Souvenirs.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 12. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Explore an Underground Caver & River in our PLUS experience is as follows:

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Minimum recommended age: 7 years
  • Maximum recommended weight: 120 kg / 250 lb
  • Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Explore an Underground Caver & River in our PLUS experience will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • LunchRegional Buffet
  • Entrance Hall of Peace for projection of light and sound
  • Use of Snorkelling equipment
  • Lockers and Towels
  • Bike route and Rappel Activity
  • Guided exploration of the cave system and underground river
  • Photos
  • Souvenirs

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Minimum recommended age: 7 years
  • Maximum recommended weight: 120 kg / 250 lb
  • Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
  • Travelers should have at least a moderate level of physical fitness
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 22 travelers

Report Product Issue

Activity name

Language
Currency

Site Settings

Activity name

Currency

Activity name

Lowest Price Guarantee

Activity name

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

We Make It Easy!

Gather your information

Locate your City Boat Tours Booking Number and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

Activity name

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Sorting, ranking, and search results

Activity name

City Boat Tours wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

Cool Support

Ask us anything!

Activity name

Cool Robot