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Private Tour Turtle Experience and Cenote Swim

64 Reviews 4.98 out of 5 stars Based on 64 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from $192 per person

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Don't miss out!
On average, this is booked 22 (0) days in advance.
5 to 6 hours (approx.)
Hotel pickup offered
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Overview

Experience a one-of-a-kind and exclusive private snorkeling tour that offers the opportunity to swim with turtles in Akumal.
Afterward, you can enjoy a refreshing swim in a cenote of your choice, accompanied by a certified guide. You can choose between three stunning cenotes: Jaguar, Nicte Ha, or Taak bi ha.
Additionally, you will enjoy a delightful snack at a local Mexican restaurant located in the heart of the jungle.​
This tour is perfect for families and groups of friends, and it offers easy snorkeling for all skill levels.​

What's Included

  • Lunch at a local Mexican restaurant with one meal a la carte
  • Water and sodas provided in the cooler of the van
  • All taxes and commissions
  • Drinks at the restaurant
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Meeting and Pickup

Pickup point
Pickup details

We pick up from all hotels - rentals located from Playa del Carmen to Tulum. An additional pick-up fee will be due to the guide on the day of the tour if you are staying in Puerto Morelos (USD 45) or Cancun (USD 90). If condo or house rental, we require the full name and address of the place, sharing location via phone upon arrival is requested.For the best experience, we advise choosing a pick-up time of 7:30 am. This will allow you to avoid both the crowds and the heat, ensuring a more enjoyable outing.No shows applies 15 minutes after confirmed pick up time.

What To Expect

Akumal Beach

We will pick you up with a private vehicle from your hotel-rental (approx 45 minutes driving). Enjoy swimming alongside majestic turtles with your own private snorkeling guide! No need for a boat as the snorkeling is conveniently done from the shore, and the ocean in this protected bay is blissfully calm. Get ready to witness the wonder of sea turtles up close, and if luck is on your side, you may even encounter graceful stingrays and a multitude of vibrant, colorful fish. Get ready for an unforgettable snorkeling adventure!​
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1 hour • Admission Ticket Included

Cenote Taak Bi Ha

Swim & Snorkel in Cenote: You have the option to swim and snorkel in any of these cenotes: Cenote Jaguar, which is an open-air cenote with cliff jumping and ziplining; Cenote Nicte Ha, an open-air cenote perfect for relaxation; or Cenote Taak bi Ha, a cave cenote where you can explore the underground river.​
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1 hour • Admission Ticket Included

Parque Dos Ojos

To end your tour, you'll get to enjoy a delicious lunch at a local restaurant located in the jungle near the cenotes. Indulge in mouthwatering tacos, empanadas, and more. Get ready for an unforgettable and truly authentic experience!​After lunch, we'll take you back to your hotel or rental.
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1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • Swimming skill mandatory
  • Children of less than 3 years old can not participate.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Private Tour Turtle Experience and Cenote Swim?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-12011P25

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Reviews

4.98
64 reviews

Average 4.98 out of 5 stars based on 64 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
63
4 stars
1
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 22 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Private Tour Turtle Experience and Cenote Swim?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch at a local Mexican restaurant with one meal a la carte.
  • Water and sodas provided in the cooler of the van.
  • All taxes and commissions.
  • Snorkeling gear of the highest quality with life vests.
  • Pick-up and drop-off from your hotel or Airbnb by private air-conditioned minivan.
  • Cenote and Turtles cooperative fees, Beach entrance bracelet.
  • Certified, experienced and dedicated private guide.
The following is NOT included:
  • Drinks at the restaurant.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Private Tour Turtle Experience and Cenote Swim is as follows:

  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Tour Turtle Experience and Cenote Swim will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Lunch at a local Mexican restaurant with one meal a la carte
  • Water and sodas provided in the cooler of the van
  • All taxes and commissions
  • Snorkeling gear of the highest quality with life vests
  • Pick-up and drop-off from your hotel or Airbnb by private air-conditioned minivan
  • Cenote and Turtles cooperative fees, Beach entrance bracelet
  • Certified, experienced and dedicated private guide
  • Drinks at the restaurant

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Suitable for all physical fitness levels
  • Swimming skill mandatory
  • Children of less than 3 years old can not participate.

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Lowest Price Guarantee

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

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100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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