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Rio Secreto Underground River Admission

New To The Site! Playa del Carmen, Mexico
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from $99 per person

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3 hours 30 minutes (approx.)
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Instant confirmation

Overview

Enter with us in the fantastic underground world of Riviera Maya in this adventure through the crystal clear museum of Rio Secreto, a place recognized by its unique rock formations that as a whole, tells the geological history of the earth. Far from being another tour across the underground rivers of Riviera Maya, Rio Secreto is a special place where experts in different subjects collaborate together to continuously study the process of formation of this space and might share the awareness about the natural wonder that this place is, so it's the perfect space to have a real experience of communion with the nature of this ancient land. Don’t miss the opportunity and get your place with us!

What's Included

  • Lunch Regional buffet
  • Bottled water
  • Towel
  • Photos
  • Souvenirs
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Meeting Location

Meeting point

Río Secreto
77719 Q.R., Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

One of the main features that distinguishes Riviera Maya, is the majestic and huge underground world that lives here. That’s why, if you’re traveling by this dream-like land, you can’t miss the opportunity to visit one of the most shocking places that this destination offers.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for infants
  • Access is not allowed to people under the influence of alcohol or any other intoxicating substance
  • Travelers should have at least a moderate level of physical fitness

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Rio Secreto Underground River Admission?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-23698P176


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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Rio Secreto Underground River Admission?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Regional buffet.
  • Bottled water.
  • Towel.
  • Equipment for all activities.
  • Lockers.
The following is NOT included:
  • Photos.
  • Souvenirs.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 4. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Rio Secreto Underground River Admission is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Not recommended for infants
  • Access is not allowed to people under the influence of alcohol or any other intoxicating substance
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Rio Secreto Underground River Admission will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • LunchRegional buffet
  • Bottled water
  • Towel
  • Equipment for all activities
  • Lockers
  • Photos
  • Souvenirs

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Not recommended for infants
  • Access is not allowed to people under the influence of alcohol or any other intoxicating substance
  • Travelers should have at least a moderate level of physical fitness
  • This tour/activity will have a maximum of 15 travelers

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

Activity name

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

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