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Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.

14 Reviews 4.43 out of 5 stars Based on 14 reviews collected by City Boat Tours and TripAdvisor |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from $105 per person

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Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. Image 1
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Don't miss out!
On average, this is booked 31 (0) days in advance.
5 to 8 hours (approx.)
Hotel pickup offered
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Instant confirmation

Overview

You can enjoy 4 beautiful cenotes in the beautiful Casa Tortuga natural park! Cenotes Casa Tortuga Tulum is a Natural Park full of adventures, experiences and unforgettable moments. On the guided tour you will learn about the mysteries of the ancient caves, the secrets of the Mayan jungle and thousands of adventures in its crystalline waters.

Come and enjoy the nature and beauty that it has for you, enjoy its crystal clear water and its ancestral caves.

You can add food for 30usd!

What's Included

  • Free time in the Cenotes
  • Entrance to Casa Tortuga Cenote
  • Certified guide in the cenotes
  • Lunch You can add food, for 30usd.
  • Carbonated beverages Soda/Pop
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Meeting and Pickup

Pickup point
Pickup details

Pick up included for passengersMeeting points for travelers who are in downtown hotels or any place we cannot reach:The pickup time is set according to your location, travelers who do not provide a pickup location should contact us as soon as possible, otherwise we will not be able to provide the service.Hotel pick up is offered. Check the list of hotels on our checkout page to see if yours is included among the available pick-up points.

What To Expect

Cenotes Casa Tortuga Tulum

Cenote campana caverna Cenote jaguar caverna Cenote 3 zapotes abierto Cenote wisho semi abierto
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1 hour • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available
  • BASIC Service does not include Food or Zip Line

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-161924P12

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Reviews

4.43
14 reviews

Average 4.43 out of 5 stars based on 14 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
9
4 stars
2
3 stars
3
2 stars
0
1 star
0

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On average, this is booked 31 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Free time in the Cenotes.
  • Entrance to Casa Tortuga Cenote.
  • Certified guide in the cenotes.
The following is NOT included:
  • Lunch. You can add food, for 30usd.
  • Carbonated beverages. Soda/Pop.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Free time in the Cenotes
  • Entrance to Casa Tortuga Cenote
  • Certified guide in the cenotes
  • LunchYou can add food, for 30usd.
  • Carbonated beveragesSoda/Pop

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available
  • BASIC Service does not include Food or Zip Line
  • IMPORTANT FOR ARGENTINES OR ARGENTINE PAYMENT MEANS! The price of the tour, in pesos, DOES NOT include taxes! Then, your payment method will be charged extra. TripAdvisor/viator/Associates are foreign websites. They invoice in USD. Like any purchase in foreign currency.
  • This tour/activity will have a maximum of 20 travelers

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • City Boat Tours promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

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100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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