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TULUM, CENOTE, MYSTIKA MUSEUM, TURTLES SNORKELING (Private)

32 Reviews 4.84 out of 5 stars Based on 32 reviews collected by City Boat Tours and TripAdvisor |
Recommended by 94% of reviewers
94% of reviewers gave this experience a rating of 4 or higher.
| Playa del Carmen, Mexico
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from $260 per person

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Don't miss out!
On average, this is booked 25 (0) days in advance.
5 to 6 hours (approx.)
Hotel pickup offered
Mobile ticket

Overview

Tulum is the largest pre-Hispanic construction to remain erect. Its unique seaside location boasts one of the most beautiful views of the Mexican Caribbean, as seen from the eyes of the Mayan world.

The Cenotes are natural and unique sinkholes, made up of thousands of stalagmites and stalactites, where is possible to swim and refresh in the crystal waters of the amazing underground river, flowing under the Yucatan Peninsula.

What's Included

  • Bottled water
  • Private transportation
  • All Fees and Taxes
  • Food and Drinks
  • Supplement for Pick-up / Drop-Off in Cancun Hotels (= 50 USD PER GROUP)
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Meeting and Pickup

Pickup point
Pickup details

We pick-up all travelers in any hotel, airport, port or meeting point of Playa del Carmen and Riviera Maya. An Extra Supplement will be charged for pick-ups in:Cancun, Puerto Morelos, Punta Sams and Playa Mujeres = 50 USD (per group)

What To Expect

Tulum Archaeological Site

Tulum Ruins
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2 hours • Admission Ticket Included

Cenote Aktun Ha o Car Wash

Visit and Swim in the Cenote
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1 hour 30 minutes • Admission Ticket Included

Additional Info

  • Wheelchair accessible
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the TULUM, CENOTE, MYSTIKA MUSEUM, TURTLES SNORKELING (Private)?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-32317P23

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Reviews

4.84
32 reviews

Average 4.84 out of 5 stars based on 32 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
29
4 stars
1
3 stars
2
2 stars
0
1 star
0

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On average, this is booked 25 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from City Boat Tours customers.

Filter by:

Q: What is the cancellation policy for the TULUM, CENOTE, MYSTIKA MUSEUM, TURTLES SNORKELING (Private)?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Bottled water.
  • Private transportation.
  • All Fees and Taxes.
  • Exclusive Guide during the entire tour.
The following is NOT included:
  • Food and Drinks.
  • Supplement for Pick-up / Drop-Off in Cancun Hotels (= 50 USD PER GROUP).
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the TULUM, CENOTE, MYSTIKA MUSEUM, TURTLES SNORKELING (Private) is as follows:

  • Wheelchair accessible
  • Service animals allowed
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for TULUM, CENOTE, MYSTIKA MUSEUM, TURTLES SNORKELING (Private) will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Bottled water
  • Private transportation
  • All Fees and Taxes
  • Exclusive Guide during the entire tour
  • Food and Drinks
  • Supplement for Pick-up / Drop-Off in Cancun Hotels (= 50 USD PER GROUP)

Additional Info

Activity name

  • Wheelchair accessible
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on City Boat Tours and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • City Boat Tours reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of City Boat Tours.

Free Cancellation

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100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

Sorting, ranking, and search results

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Boat Tours over a 12-month period.

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