Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum
Overview
XAt Xel-Há, you're in control; the experience of this natural wonder is entirely up to you. With unlimited food, drinks, and exciting activities included, every moment is designed for effortless enjoyment. Whether you're looking for relaxation or adventure, this stunning water park invites you to create unforgettable memories in total comfort.
Savor gourmet Mexican cuisine and enjoy an all-day open bar, all without breaking the bank.
Swim in crystal-clear cenotes, float down a lazy river through lush jungle, and snorkel in a vibrant cove teeming with tropical fish.
Soar over turquoise waters on zip lines, jump from the iconic Cliff of Valor, or relax in hidden hammocks.
Kids love the scenic train and shallow snorkeling coves, while adults relax in the riverside spa or explore underground rivers. No other destination combines nature, adventure, and luxury with such perfection.
Limited availability: Reserve your paradise day today!
What's Included
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited snorkeling in the river and inlet
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
- Round trip transportation
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm
- Unlimited national open bar and Bevergaes
- Optional water activities
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be at Aloft Tulum (this is the only meeting point available on Tulum area).The pickup time is set according to your location and start at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
What To Expect
Xel-Há Park
10 hours • Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Wear swimsuit, water shoes and insect repellent; Bring a change of extra clothes and towel.
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well
- It is not possible to make a date change the same day of your visit.
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- This tour/activity will have a maximum of 60 travelers
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum?
Cancellation Policy
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Activity code: C-208725P92
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from City Boat Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high.
- Unlimited snorkeling in the river and inlet.
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required).
- Round trip transportation.
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm.
- Unlimited national open bar and Bevergaes.
- Optional water activities.
The minimum age to participate is 1. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum is as follows:
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum will be included in your confirmation email from City Boat Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited snorkeling in the river and inlet
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
- Round trip transportation
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm
- Unlimited national open bar and Bevergaes
- Optional water activities
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Wear swimsuit, water shoes and insect repellent; Bring a change of extra clothes and towel.
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well
- It is not possible to make a date change the same day of your visit.
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- This tour/activity will have a maximum of 60 travelers
