Private Transfer Service in Punta Cana
Overview
Sanpa stands out not only for the quality of its service and vehicles, but also for its customer focus, the personalization of experiences and its commitment to sustainability. Choosing Sanpa means opting for an exceptional, responsible travel experience tailored to your needs. We invite you to discover the difference!
What's Included
- Bottled water
- Wifi
- Tips
Meeting and Pickup
All our drivers will have the name indicated at the time of reservation, this will have the client's information either FOR 1 person or what was indicated at the time of reservation.
What To Expect
1. *Service Reservation*
- *Customer Request*: The customer contacts us to request the transportation service by phone, web, or email.
- *Confirmation*: The availability of vehicles and drivers for the requested date and time is verified.
- *Details Collection*: Data such as the number of passengers, pickup location, destination, and special requirements are confirmed.
- *Final Confirmation*: A confirmation with the trip details is sent to the customer.
2. *Service Preparation*
- *Vehicle and Driver Assignment*: A vehicle is assigned based on the number of passengers and their needs, and the driver receives all the details.
- *Vehicle Inspection*: The vehicle is checked to ensure that it is clean, has enough fuel, and is in good mechanical condition.
- *Customer Confirmation*: The customer is contacted a few hours before the service to reconfirm the reservation.
3. *Customer Pickup*
- *Arrival at Pickup Point*: The driver arrives before the agreed upon time and contacts the customer to confirm arrival.
- *Assistance with Luggage*: The driver assists the customer with luggage and confirms the destination before starting the ride.
4. *During the Ride*
- *Safe Driving*: The driver follows the indicated route and ensures a safe and comfortable ride.
- *Personalized Attention*: The driver can offer local recommendations or adjust the temperature and music to the customer's preferences.
- *Requested Stops*: If the customer needs to make any stops, the driver accommodates these requests as agreed.
5. *Arrival at Destination*
- *Destination Confirmation*: Upon arrival, the driver confirms with the customer that it is the correct location.
- *Assistance with Luggage*: The driver helps with luggage and checks the vehicle to make sure nothing is left behind.
- *Farewell*: The driver thanks the customer for using the service and bids a cordial farewell.
6. Post-service**
Satisfaction survey. Feedback on the service may be requested to improve quality.
A follow-up is performed.
This process ensures a smooth and satisfactory experience for the customer from booking to their destination.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Private Transfer Service in Punta Cana?
A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (AST). Read more Apr 2025
Cancellation Policy
Questions?
Our friendly customer support is here to help.
Activity code: C-5512282P1
Reviews
Average 5.00 out of 5 stars based on 4 traveler reviews collected by City Boat Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
Similar Tours & Activities

Punta Cana Airport PUJ Transfer Roundtrip to Hotels
US$59

Santo Domingo Airport and Barcelo Bavaro Palace Private Transfer
US$150

Standard and premium private transfer from punta cana airport to uvero alto
US$38

Santo Domingo Airport and Occidental Caribe Private Transfer
US$150
Travelers Who Bought This Tour Also Bought

Discovery Package: Snorkeling Cruise and Dune buggy Adventure At Punta Cana
US$129

Horseback Riding on a Punta Cana Beach
US$58

Small-Group Cruising and Snorkeling Catamaran Tour
US$99

Punta Cana Small Group Cruising and Snorkeling Catamaran Trip
US$89